How orders move

From order to courier

01

Order handling

Each order is checked for product eligibility and delivery destination before it is accepted for dispatch.

02

Careful packing

Products are packed securely and labelled so they reach you intact, with the correct contents listed.

03

Courier dispatch

Orders leave with a courier partner, and tracked options provide status updates from collection to doorstep.

European delivery is limited and conditional

Shipments to eligible European countries are only accepted where legally permitted and authorised, and customs rules may apply. Review the full terms and FAQ before placing an international order, and return to Returns and Refunds information if you need to understand how refunds apply.